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Staffing changes for CPI and CSIF Customer Service at Liaison International

posted: June 23, 2018


Dear CPI/CSIF Customers,

In 2007, I began my journey at Academic Management Systems and was given the opportunity to work with 8 PT academic programs to help us Beta test PT CPI Web.  Over the years, we have grown our customer base to include PTA academic programs and have offered all schools the ability to manage their sites using CSIF Web.  In 2018, as part of Liaison International, we have nearly 500 academic programs using our products!  Throughout this time period, our company has changed names, changed over staff to support our loyal customers, developed countless improvements to the software utilizing your enhancement ideas and feedback, and we continue to grow.  We also created a Help Center in order to improve on-demand resources available to our customers. 

Though I will be leaving Liaison International as of June 29th to pursue new and exciting opportunities, I feel honored and blessed to have been graciously welcomed into your community.  I have met so many amazing people through conferences, webinar trainings, and over the phone.  I truly enjoyed collaborating with everyone to come up with ways to continually improve upon the software and being a conduit to share experiences and best practices to reduce the learning curve for new users.  Although I will no longer be available to answer your calls and emails, the work we've done together with APTA will be felt through the creation of the new Online Help Center, recorded webinars, and the knowledge that I have passed on to members of our support team who are poised and ready to respond to your needs.

In the spirit of our continued collaborative relationship, I hope you will welcome Kate Owen as your new point of contact for CPI and CSIF. Kate is a Senior Customer Solutions Manager and WebAdMIT Team Lead at Liaison.  She has been with the company since 2008, and was lucky enough to begin working with PTCAS on the day that it first launched!  Over the past nine and a half years, Kate has worked in Mailing, Customer Service, and Verification, before moving to Client Success to work directly with the associations and schools.  The WebAdMIT-CPI Support team now reports directly to Kate, and the whole team is dedicated to improving response times, efficiency, and resources.  Kate will be holding a virtual meet and greet in early August—stay tuned for more information about this in July. 

As discussed at CSM, web support contact information remains (preference for e-mail first):


PT CPI Web:  [email protected]



PTA Web:  [email protected]



CSIF:  [email protected]




Once again, thank you for the opportunity to work with so many truly outstanding group of people. May you find joy, happiness, and success on your individual journeys through life!

Thank you,



Greg Awarski, MBA
Customer Solutions Manager, Clinical Assessment Suite
Liaison International

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POSITION STATEMENT: The Clinical Education Special Interest Group Students Contacting Clinical Sites to Request Clinical Experiences

posted: February 03, 2018


The Clinical Education Special Interest Group (CESIG) of the Education Section of the APTA serves the interests of individuals from academic programs and clinical facilities.

The CESIG conducts meetings at CSM in February and at ELC in October.

At the October 2016 CESIG meeting there was discussion amongst members related to students contacting clinical sites requesting clinical experiences and the challenges this presents.  During this meeting in Phoenix, clinical education representatives from across the country reported widespread acceptance of the position that students would be instructed to not contact clinical sites requesting clinical experiences.  The request for clinical placements is to come from DCEs/ACCEs.  This position is for accredited and developing physical therapist and physical therapist assistant programs. 


February 2017

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RFSIG Newsletter - February 2018

posted: February 01, 2018


RFSIG Newsletter - February 2018

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