Navigating a Major Program Change Using the Four Frames of Leadership

Purpose: The purpose of this poster presentation is to illustrate the process of successfully navigating a program through a program expansion organized within Bolman & Deal’s four frames of leadership. Description: The planning, building, and implementing of an expansion program at a distance site using distance technology is multifaceted and complex. Bolman & Deal’s four frames of leadership can assist in identifying the many areas within an organization that require the leader’s attention. Using the four frames alerts the leader to all factors needing to be addressed. The lens of the structural frame focuses on the processes and procedures of the institution. It forces the questions: What departmental processes need to take place? What is the process and timeline for approval of various changes? What external agencies need to be notified? The human resources frame forces reflection on the faculty and staff. It stimulates the questions: Are the faculty navigating the change well? Are they receiving adequate training? Are their concerns being heard? The political frame helps the leader identify influential internal and external stakeholders. Questions include: Who within the organization can move an item through the university structure? Which faculty member is most respected and followed? What do external stakeholders (including current students and clinical sites) need and desire? Finally, the symbolic frame keeps the leader above the minutia. Questions are reflective: How am I sharing the big picture with the faculty and students? Are we modeling our vision and mission? How are we accomplishing it? What does it mean to be a graduate of this program? Contained within all this leadership is the management component. The logistical timeframes, infrastructure, and development that must be managed and moved forward. If leader does not use the leadership frames, not only may they neglect an important piece of the puzzle, but they may get overloaded with constant management demands and neglect to lead. As a result, the overall morale and satisfaction within the program may decline when embarking on such a large change. Summary of Use: Employing the four frames of leadership when embarking on a major program change such as an expansion program led to a successful expansion while maintaining morale and satisfaction of current faculty, staff, and students. Using the four frames can help assure that the leader does not become immersed in the managerial minutia and continues to move forward the program’s vision. Importance to Members: With continued focus on educational excellent with physical therapy programs, it is important for program leaders to be strategic and focused on the big picture when embarking on an expansion program to assure that the quality and integrity of the program remains intact. With focus on all four frames of leadership, the program leader can successfully navigate a major programmatic change such as a program expansion.

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  • Control #: 23017
  • Type: Poster
  • Event/Year: CSM 2020
  • Authors: Deanna Dye
  • Keywords:

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