Staying on Task: Successful Strategies of the NCCE Task Force on Payment for Clinical Experience
Purpose: The purpose of this education session is to share the insights, strategies, and tools the NCCE Task Force on Payment for Clinical Experience engaged to achieve desired outcomes. The intent is to provide the participant with a road map and tools for designing and implementing an effective task force team. Specific application of tools will be demonstrated through presentation and discussion of the various methods employed by the Task Force on Payment for Clinical Experience to achieve its goals. Methods and/or Description of Project: The methods and processes utilized by the NCCE Task Force on Payment for Clinical Experience during their deliberations will be presented, demonstrated, and discussed. These methods and processes are outlined as follows: 10 steps to Task Force Design 1 • Define the problem • Define the outcome(s) • Define the timeline • Identify task force members • Task Force Demographics • Size • Stakeholder expertise • Stakeholder diversity • Geographic representation • Special Skills • Expert Panel • Size • Stakeholder expertise • Identify methodology • Share stakeholder experience and expertise • Review of literature • Survey creation • Prepare background materials • Convene task force • Design the process • Ishikawa Fishbone Diagram 2,3 • Identification of factors impacting the problem • Discussion of factors impacting the problem • Survey question development • Survey dissemination • Survey analysis • Quantitative • Qualitative • Manage the process • Role of Co-Chairs • Survey Questions Team assignments • Team presentations • Task force consensus • Survey Team Recommendations • Team presentations • Task force consensus • Assess the process • Self-reflection survey The 5 C’s to Task Force Implementation 4,5 • Control • Conflict • Communication • Cohesion • Consensus 5 Stages of Team Development 6,7 • Forming • Storming • Norming • Performing • Adjourning Results/Outcomes: Task Force examples of outcomes will be presented with an opportunity for interactive learning and questions and answer discussion. • Review of Literature Findings • Ishikawa Fishbone Diagram Results • Task Force Survey Status • Task Force Recommendations Status Conclusions/Relevance to the conference theme: The review of literature, Ishikawa Fishbone Diagram, survey development process, and recommendations development process were successful in creating an effective collaborative group dynamic to attain expected Task Force outcomes with regards to recommendations for Payment for Clinical Experience. Clearly delineated processes for task force work and a systematic approach to seek evidence related to the topic and purpose established a collaborative framework for consensus building and trustworthiness of the results. The strategies, tools, and processes utilized by the Task Force on Payment for Clinical Experience illustrates the elements of engaging in effective crucial conversations for communicating with each other and strategies for success when working in a cross-generational and diverse stakeholder team.